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Parcel Collect

Click & Drop Logo

The new Royal Mail Service

Just used the new Parcel Collect Service from the Royal Mail. The Royal Mail is now offering this extra service on top of handing over the mail – picking up parcels from households to deliver elsewhere. 

Although a new idea for Royal Mail, the concept of having letters and parcels picked up from your home has been around for more than a decade – being offered by competitors such as DPD, Hermes, DHL, TNT and the Royal Mail parcel spin-off Parcelforce. 

The new Royal Mail service means the postman coming to your door can collect up to five items.

The service costs 72p per item on top of usual postal charges – or 60p for returning items bought from online sellers such as Amazon. 

So a 10kg parcel costing £16.80 to post at a post office counter will cost £17.52 to be picked up. 

Customers use the Click & Drop service to pay for and download a label which must be stuck on the letter or parcel. Also to arrange for a “Safe Place” for the parcels to be collected. Bookings can be made up to five days ahead although pickups can be made the day after a booking.

Personally, I found the site OK to use for the first time, but my second parcel would be much easier.

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